How Does The Online Doctor Service Work?
1. Simply select the treatment required.
2. Fill out the questionnaire.
3. A registered doctor will review your details and once approved, the doctor will email a prescription to Medicines Delivered o dispense.
4. Prescription is dispensed.
How Long Will It Take For The Doctor To Review & Issue A Prescription?
An Irish registered SmartScripts doctor will review and issue a prescription usually within two hours. If it is not approprite to issue a prescription based on the consultation, then a refund will be made to your payment card automatically.
How Will I Know When My Prescription Is Ready?
One of our pharmacists at Medicines Delivered Pharmacy will contact you by telephone to discuss the prescription and answer any of your questions about how to use the medication prescribed. We will advise on the cost of the medication and the time for the prescription to be dispensed.
How Do I Pay For My Medication?
One of our pharmacists will call you for a brief consultation on your prescription. We can then take payment over the phone or if you prefer, we can send you a secure payment link by email. For prescription collections instore, you can pay instore if you prefer.
Can I Get A Repeat Prescription?
Yes, depending on the condition being treated, repeat prescriptions can be for as long as six months. The cost for the service is always €20 including single or repeat prescriptions.
Can I Get My Prescription Medication Delivered?
Due to the current Covid-19 Pandemic, many people are having to self isolate or restrict their visits to pharmacies or other retail outlets due to health concerns. We can deliver your prescription nationwide, using our next day delivery service in conjunction with DPD couriers. Like all deliveries at Medicines Delivered, Medicines Delivered offer a free next day delivery service for all orders over €38. All deliveries are fully trackable. Orders less than €38 will have a €4.75 delivery fee.
What If My Condition Is Not Listed? GP Phone Consultation Available
GP Phone Consultation: This service is not for emergencies and may take an hour or two to receive a response. The cost of this service is €30 and is non-refundable. Smartscript will collect some information about your health, medical history, and lifestyle through their online form. As soon as the doctor has reviewed your information they will contact you by phone on a number that suits you. Once the doctor has completed the phone call consultation they're able to forward a prescription directly to Medicines Delivered. While this service will do its very best to help, there are limitations to this service. Please note that even if our medical team can't prescribe medication, you'll still be charged for the consult.
Will My GP Know If I Use SmartScripts?
This is optional. During the ordering process you will be given the option to share your GP’s information with us. If you choose to do this SmartScripts can forward a summary of your treatment onto your own GP. We recommend all patient to keep their GP informed of any changes to the medication they are taking. SmartScripts will never contact your GP without your consent or share your details with anyone.
Where are the SmartScripts doctors based?
The doctors at SmartScripts are all registered in Ireland with the Irish Medical Council.
Are My Payments Secure?
All transactions / payments are processed using industry-standard protection. SmartScripts payments and transactions are handled by Stripe, Inc.
